Privacy policy

We collect information you provide directly to us : when you create an account, make a purchase, or get in touch. This may include:

• Personal information (name, email address, phone number)
• Payment information for event tickets and fundraiser donations
• Profile information and preferences
• Communications you send to us

We use the information we collect to provide, maintain, and improve our services : including:

• Processing your event ticket purchases and fundraiser donations
• Sending you important updates about your orders and activities
• Personalising your experience on our platform
• Communicating with you about new features and events
• Ensuring the security and integrity of our platform

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• When necessary to complete your transactions (e.g. payment processors)
• To comply with legal obligations or respond to legal requests
• To protect our rights, property, or safety : or that of our users
• With service providers who assist us in operating our platform

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction:

• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through trusted providers

You have several rights regarding your personal information:

• Access and update your account information at any time
• Request deletion of your personal data
• Opt out of non-essential communications
• Request a copy of the personal information we hold about you
• Withdraw consent for data processing where applicable

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.